Troubleshooting/FAQs
- Submit a SchoolMint Grow Support Ticket
- Understanding the Difference Between Technical Support and your Customer Experience Manager
- Common Errors When Importing Users via CSV
- Update Outlook system settings to allow integration with SchoolMint Grow's calendar function.
- What does the Share button do?
- How do I request feedback from my coach?
- How do I submit an idea or request to SchoolMint Grow?
- What should I do if I can't log in?
- Technical FAQs
- How do I sign an observation?
- How do I link a touchpoint to a cycle?
- How do I use Advanced Search?
- Accessing SchoolMint Grow from a mobile device
- Archived versus Inactive Users Overview
- How do I switch between districts if I have access to multiple?
- Is a feature in SchoolMint Grow not loading properly?
- Are teachers on your Coaching/Touchpoint Dashboard still not appearing green?
- How do I change my email or password?
- How do I change my email notifications?
- SchoolMint Grow Back to School Webinar - August 2023